Terms of use

Updated September 28, 2026 · Early access

Terms for using the current early-access workspace.

Early access

UploadRunner is an early-access product operated by Runner Concepts LLC. Features, capacity, and availability may change. A free workspace does not require a payment method. Its owner must choose and pay for a plan before a subscription starts; free accounts are not automatically converted to paid accounts.

Your account and content

Use an account you control and keep its credentials and recovery codes secure. Upload only content you are authorized to store and share. You remain responsible for the accuracy of your records and for permissions from the people whose information they contain.

Your content remains yours. The service processes and stores it to provide the workspace, exports, sharing, and AI features you choose to use.

Allowed use

Do not use the service for unlawful content, impersonation, malware, unauthorized access, or attempts to disrupt other workspaces. Follow the storage and request limits shown in the product.

Sharing and review

Check the files and intended recipients before distributing a gallery link. Review AI output before using or sharing it. The Disclaimers explain the limits of the demo, AI output, and project records.

Availability and backups

Keep independent copies of important originals and documents. This early-access release does not include a contractual uptime, recovery, or retention guarantee. Nothing on this page limits rights that cannot lawfully be excluded.

Paid pilot

The Crew pilot costs $49 USD per workspace each month and renews monthly until canceled. It includes 10 GB of stored files, files up to 25 MB each, up to 50 AI requests per day, and help setting up your first job. There is no per-person charge. Original files and their previews count toward storage, including files in Trash.

When paid signups are available, the workspace owner accepts these terms and confirms the total in Stripe’s hosted checkout. A returned checkout page is not a payment receipt; your plan changes after payment is confirmed.

Cancellation and billing problems

Open Settings → Plan & billing → Manage billing to update your payment method, view invoices, or cancel before the next renewal. Cancellation takes effect at the end of the current billing period. If payment fails, paid storage may become unavailable until payment is resolved.

When a paid plan ends, your workspace returns to the free 1 GB limit. Existing records and downloads remain available. New uploads must fit within that limit; cancellation does not delete your files. Contact support about billing errors or refund requests. Refund requests are reviewed individually, and rights provided by applicable law are unaffected.

Contact

Runner Concepts LLC operates UploadRunner.